External Calls ...........................................................................................3.8
Answering Calls ......................................................................................3.8
Selecting the Answer Type: Automatic or Manual .........................................3.9
Choosing which Call to Answer First .............................................................3.9
Answering an Internal Call ............................................................................3.10
Answering an External Call ..........................................................................3.10
The Attendant Does not Answer Immediately ..............................................3.10
Holding a Call .........................................................................................3.11
Redial Function: Redialing a Number ............................................3.11
Consultation Call ...................................................................................3.11
Broker Call ...............................................................................................3.12
Barge-In ....................................................................................................3.12
Call Transfer (Routing) ........................................................................3.13
Selecting the Transfer Type: Automatic or Manual ......................................3.13
Manual Transfer without Presentation ..........................................................3.14
Transfer to a Call Put on Hold ......................................................................3.15
Transfer to a Meet Me Conference ..................................................3.16
Adding the First Party ...................................................................................3.16
Adding other Participants .............................................................................3.16
Adding Participants into a Conference in Progress ......................................3.16
Text Messaging ......................................................................................3.16
Chapter 4
Additional features
Overview ....................................................................................................4.1
S Keys ........................................................................................................4.1
Chained Call ..................................................................................................4.1
Charged Call ..................................................................................................4.1
Release Ctrl ...................................................................................................4.1
Frwrd Attnd ....................................................................................................4.1
DTMF .............................................................................................................4.2
Record ...........................................................................................................4.2
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