Alcatel 2.3) User Manual Page 25
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The IP attendant features are activated only when all of the following actions are completed:
- the PC is connected to the TCP/IP network
- the 4059 IP application is running
- the attendant is activated (refer to module Alcatel-Lucent 4059 attendant console -
Introduction to the 4059 Attendant console / Call window)
Once the IP Attendant features are activated, the associated Alcatel-Lucent 8 series or
Alcatel-Lucent 9 series set is dedicated to the attendant audio features and cannot be used as
a standard set. Any call to this set is forwarded to the attendant.
When the IP Attendant features are not activated, the Alcatel-Lucent 8 series or Alcatel-Lucent
9 series set can be used as a non-attendant dedicated set and no attendant features are
available. Refer to module Alcatel-Lucent 4059 attendant console / Introduction to the 4059
Attendant console / Attendant set in IP or mixed IP configurations for the incompatible set
features.
Interactions with other features are detailed in the following table:
Feature IP attendant activated IP attendant deactivated
Message All signalization about mail is
disabled on the set (the LED
is off)
All message features that are
standard on the set are
provided
The set retrieves mail signaliz-
ation and features
Forward Associated Alcatel-Lucent 8
series / Alcatel-Lucent 9
series set is immediately for-
warded:
Attendant checked-in, all the
calls to Alcatel-Lucent 8 series
/ Alcatel-Lucent 9 series set
reach the attendant.
A set XXX is immediately for-
warded to the associated Alc-
atel-Lucent 8 series / Alcatel-
Lucent 9 series set:
Attendant checked-in, all the
calls to the XXX set reach the
attendant.
Associated Alcatel-Lucent 8
series / Alcatel-Lucent 9
series set is immediately for-
warded:
Attendant checked-out, all the
calls to Alcatel-Lucent 8 series
/ Alcatel-Lucent 9 series follow
the forward.
A set XXX is immediately for-
warded to the associated Alc-
atel-Lucent 8 series / Alcatel-
Lucent 9 series set:
Attendant checked-out, all the
calls to the XXX set reach the
associated Alcatel-Lucent 8
series / Alcatel-Lucent 9
series set.
Overflow Same as Forward Same as Forward
DND Same as Forward Same as Forward
Call back - The set is protected
against call back
- The set cannot request a
call back
The set is protected against
call back
PRS Same as out of service set (if the attendant is plugged-in)
!" #
2-1
- Communication Server 1
- User Manual 1
- Chapter 1 3
- Chapter 2 4
- Chapter 3 4
- Chapter 4 5
- Chapter 5 6
- 1.1 Introduction 9
- 1.2 System Architecture 9
- 1.3 The 4059 IP Keyboard 10
- 1.3.1 Switchover Key 11
- 1.3.2 Call Handling Keys 11
- 1.3.3 Audio Keys 12
- 1.3.4 Specific LEDs 12
- 1.4.6 Audio Device Keys 14
- 1.5 The Call Window 15
- 1.5.2 Title and Menu Bars 16
- 1.5.3.1 Busy Lamp Field 16
- 1.5.3.1.1 Digital Sets 17
- 1.5.3.1.2 Analog Sets 17
- 1.5.3.1.4 Fax 18
- 1.5.3.1.5 Hunt Groups 18
- 1.5.3.1.6 Trunks 18
- 1.5.3.1.7 Trunk Groups 18
- 1.5.3.2 Programmable Keys 18
- 1.5.4 Status Bar 19
- 1.5.4.1 Call Counters 19
- 1.5.4.2 Status Icons 19
- 1.5.4.3 Dialing Area 20
- 1.5.5 Call Handling Fields 20
- 1.5.5.1 Console Idle 20
- 1.5.5.1.2 On Hold Calls 21
- 1.5.5.2 Active Console 21
- 1.5.5.2.1 Main Call 22
- 1.5.5.2.2 On Hold Call 23
- 1.5.6 Function Keys 23
- 1.5.7 Date and Time 23
- 25
- 25
- Alcatel-Lucent 9 series Set 27
- 29
- 3.3.4 Dial by Name 30
- 3.3.4.1 Call Via the Keyboard 30
- 3.4 Call to an Internal User 32
- 3.4.2 The Called Set is Free 33
- 3.4.3 The Called Set is Busy 33
- 3.4.3.1 The Set Is Multiline 33
- 3.5 External Calls 36
- 3.6 Answering Calls 36
- 3.7 Holding a Call 39
- 3.9 Consultation Call 39
- 3.10 Broker Call 40
- 3.11 Barge-In 40
- 3.12 Call Transfer (Routing) 41
- 3.14 Text Messaging 44
- 47
- 4.3 Programmable Keys 48
- %% *" 48
- 53
- 5.3.1 Choice of Language 54
- 5.3.6 Background color 57
- 5.6 Appointment reminder 60
- 5.8.1 Programmable keys 62
- 5.8.2 Supervision icons 62
- 5.9 Reserving a trunk group 63
- 5.9.1 Reserving trunk groups 64
- 5.9.3 Direct Seize 65
- 5.12 Managing users 68
- 5.13 Metering (charging) 69
- 5.13.2 Financial report 70
- 5.13.3 Monitoring users 70
- 5.13.3.1 Monitoring options 70
- 5.13.3.2 Tax threshold 71
- 5.13.3.3 Duration threshold 72
- 5.15 Date - Time 73
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