Alcatel 2.3) User Manual Page 16
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The Help menu in this window allows you to access:
- This user manual
- Help on interactions between the 4059 application and Assisted Telephony
- A reminder on the meaning of the USB Telephonic keyboard keys
- An About window giving the 4059 version used and the identity of the attendant
1.5.2 Title and Menu Bars
The standard Windows title bar is located at the top of the window. It gives the name of the
application and the name of the authorized user:Alcatel-Lucent 4059 IP (“attendant login”) .
The menu bar is found directly below the title bar. It is used to access the different functions of
the application. For example:
1.5.3 Information Display Field
The display field occupies the top part of the window. It contains two fields: the first is Busy
lamp field, the second is Programmable keys.
The windows of these fields may be re-sized and re-positioned in order to better organize the
screen (see the Alcatel-Lucent 4059 Attendant Console - Management from the attendant
console - Window Appearance and Display).
The color of the individual title bar for these two fields indicates whether they are active.
You can pass from one sub-window to the other using the mouse or using the Tab key on the
keyboard.
Within a single field, if there are too many icons or programmable keys to be displayed,
several pages are created. You can use the Page Up or Page Down keys to move between
pages.
1.5.3.1 Busy Lamp Field
To configure the supervision icons in the busy lamp field, see the Alcatel-Lucent 4059
Attendant Console - Management from the attendant console - Supervision Icons.
The supervision icons indicate the status of sets, trunks, and trunk groups. A maximum of
eight supervision icons can be displayed on a single console. To display more icons, install the
4059 BLF application.
Double-click on an icon to activate it. To find out the function and status of an icon (and display
Chapter
1
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1-8
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- Communication Server 1
- User Manual 1
- Chapter 1 3
- Chapter 2 4
- Chapter 3 4
- Chapter 4 5
- Chapter 5 6
- 1.1 Introduction 9
- 1.2 System Architecture 9
- 1.3 The 4059 IP Keyboard 10
- 1.3.1 Switchover Key 11
- 1.3.2 Call Handling Keys 11
- 1.3.3 Audio Keys 12
- 1.3.4 Specific LEDs 12
- 1.4.6 Audio Device Keys 14
- 1.5 The Call Window 15
- 1.5.2 Title and Menu Bars 16
- 1.5.3.1 Busy Lamp Field 16
- 1.5.3.1.1 Digital Sets 17
- 1.5.3.1.2 Analog Sets 17
- 1.5.3.1.4 Fax 18
- 1.5.3.1.5 Hunt Groups 18
- 1.5.3.1.6 Trunks 18
- 1.5.3.1.7 Trunk Groups 18
- 1.5.3.2 Programmable Keys 18
- 1.5.4 Status Bar 19
- 1.5.4.1 Call Counters 19
- 1.5.4.2 Status Icons 19
- 1.5.4.3 Dialing Area 20
- 1.5.5 Call Handling Fields 20
- 1.5.5.1 Console Idle 20
- 1.5.5.1.2 On Hold Calls 21
- 1.5.5.2 Active Console 21
- 1.5.5.2.1 Main Call 22
- 1.5.5.2.2 On Hold Call 23
- 1.5.6 Function Keys 23
- 1.5.7 Date and Time 23
- 25
- 25
- Alcatel-Lucent 9 series Set 27
- 29
- 3.3.4 Dial by Name 30
- 3.3.4.1 Call Via the Keyboard 30
- 3.4 Call to an Internal User 32
- 3.4.2 The Called Set is Free 33
- 3.4.3 The Called Set is Busy 33
- 3.4.3.1 The Set Is Multiline 33
- 3.5 External Calls 36
- 3.6 Answering Calls 36
- 3.7 Holding a Call 39
- 3.9 Consultation Call 39
- 3.10 Broker Call 40
- 3.11 Barge-In 40
- 3.12 Call Transfer (Routing) 41
- 3.14 Text Messaging 44
- 47
- 4.3 Programmable Keys 48
- %% *" 48
- 53
- 5.3.1 Choice of Language 54
- 5.3.6 Background color 57
- 5.6 Appointment reminder 60
- 5.8.1 Programmable keys 62
- 5.8.2 Supervision icons 62
- 5.9 Reserving a trunk group 63
- 5.9.1 Reserving trunk groups 64
- 5.9.3 Direct Seize 65
- 5.12 Managing users 68
- 5.13 Metering (charging) 69
- 5.13.2 Financial report 70
- 5.13.3 Monitoring users 70
- 5.13.3.1 Monitoring options 70
- 5.13.3.2 Tax threshold 71
- 5.13.3.3 Duration threshold 72
- 5.15 Date - Time 73
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