Alcatel 2.3) User Manual download pdf (Page 33)

- Introduction to the 4059 Attendant console - Function Keys).

3. To end the call, press the key.

3.4.1 Reserving (locking) an Internal User Set (Attendant Control)

When an internal user number is dialed, the user set, if free, is reserved by the attendant. The

user can no longer dial a number or access another service.

This attendant control is indicated on the user set:

- By the symbol on the resource keys (multiline set)

- By the deletion of any entry on the screen

The user set does not ring until the attendant presses the key.

This special console feature allows the called user to be reached at all times. If the user picks

up the receiver, they hear the hold music (or the corresponding tone), indicating that the set is

reserved and that all outgoing calls are denied.

3.4.2 The Called Set is Free

The call handling field displays:

- The key rings the set.

- The key releases the call.

- The Call Back function key sends a call back request to the called set (see Sending a Call

Back Request ).

- The Text Mail function key is used to send a text message to the called set (see Text

Messaging ).

3.4.3 The Called Set is Busy

3.4.3.1 The Set Is Multiline

If the user set is a multiline set, it is not locked and can make calls. However, a set resource is

used for the incoming call from the attendant set.

The call handling field displays:

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    !" #      

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Alcatel 2.3) User Manual Page 33