Alcatel Voice over WLAN (R1.1.1) Specifications

Disclaimer: the information presented is subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained herein

All Rights Reserved © Alcatel-Lucent 2012 Page 11 3.6 Configuration in small network nodes Several OmniPCX Enterprise communication servers ar

All Rights Reserved © Alcatel-Lucent 2012 Page 12 4 Improving employee efficiency 4.1 Main communication Enterprise Services The Alcatel-Lucen

All Rights Reserved © Alcatel-Lucent 2012 Page 13 the simplest technology is the server-embedded Direct Inward Station Access (DISA). You can

All Rights Reserved © Alcatel-Lucent 2012 Page 14 call... ISDN features: Calling line identification presentation (CLIP) (except on analog ph

All Rights Reserved © Alcatel-Lucent 2012 Page 15 Pre-programmed set profiles Selective filters External and internal call filtering F

All Rights Reserved © Alcatel-Lucent 2012 Page 16 callers hangs up, the other caller hears a busy signal. The called party is busy The caller

All Rights Reserved © Alcatel-Lucent 2012 Page 17 Pressing a key Pressing a line key on multiline sets (Alcatel-Lucent 8/9 series phones) T

All Rights Reserved © Alcatel-Lucent 2012 Page 18 User B or by dialing a cancellation prefix (management option) or using a specific soft key.

All Rights Reserved © Alcatel-Lucent 2012 Page 19 Forwarding on no answer and immediate forwarding on busy Combines the immediate forwarding on

All Rights Reserved © Alcatel-Lucent 2012 Page 20 The Alcatel-Lucent OmniPCX Enterprise Communication Server is the reference in carrier-class

All Rights Reserved © Alcatel-Lucent 2012 Page 3 1 Content 1 Content ____________________________________________________________________

All Rights Reserved © Alcatel-Lucent 2012 Page 21 4.1.2.1 Key features The Alcatel-Lucent OmniPCX Enterprise Communication Server offers the w

All Rights Reserved © Alcatel-Lucent 2012 Page 22 can include the access to telephony services within the same enterprise building or to the to

All Rights Reserved © Alcatel-Lucent 2012 Page 23 It includes the secured configuration and management of a system or a network, system call ac

All Rights Reserved © Alcatel-Lucent 2012 Page 24 IP sets and trunks (including IP Touch, H.323 trunks) This implementation prepares the comm

All Rights Reserved © Alcatel-Lucent 2012 Page 25 When the Alcatel-Lucent OmniPCX Enterprise Communication Server is connected to the PSTN via

All Rights Reserved © Alcatel-Lucent 2012 Page 26 Alcatel-Lucent offers a full range of desktop phone sets answering end-users communication ne

All Rights Reserved © Alcatel-Lucent 2012 Page 27 This product line is the TDM counterpart to Alcatel-Lucent IP Touch 8 series phone Extended E

All Rights Reserved © Alcatel-Lucent 2012 Page 28 This module is used in conjunction with a series 8 or a series 9 via the headset plug (e

All Rights Reserved © Alcatel-Lucent 2012 Page 29 4.3 Unified communication solutions 4.3.1.1.1 My Instant Communicator End users have to deal

All Rights Reserved © Alcatel-Lucent 2012 Page 30 Instant Communications Suite. This solution improves personnel accessibility and productivity

All Rights Reserved © Alcatel-Lucent 2012 Page 4 2 A partner you can trust Alcatel-Lucent Changes the Conversation In response to the challeng

All Rights Reserved © Alcatel-Lucent 2012 Page 31 Collaboration services options: Audio conferencing ports Data conferencing ports (feature

All Rights Reserved © Alcatel-Lucent 2012 Page 32 Integration with IBM™ The Alcatel-Lucent – IBM Unified Communications and Collaboration joi

All Rights Reserved © Alcatel-Lucent 2012 Page 33 Teamwork services and IBM solutions Audio conferencing support – Teamwork Services for IBM

All Rights Reserved © Alcatel-Lucent 2012 Page 34 IBM Lotus users have access direct from their Lotus interface to telephony services, one-num

All Rights Reserved © Alcatel-Lucent 2012 Page 35 The integration of a My Instant Communicator client to IBM Lotus Sametime provides OmniPCX E

All Rights Reserved © Alcatel-Lucent 2012 Page 36 OmniTouch 8600 MIC Mobile allows users to stay business-connected, anywhere. This Alcatel-Lu

All Rights Reserved © Alcatel-Lucent 2012 Page 37 Nokia graphical user interface iPhone graphical user interface Windows mobile graphical

All Rights Reserved © Alcatel-Lucent 2012 Page 38 Android graphical user interface 4.3.1.1.3 Collaboration Services Teamwork Services is a

All Rights Reserved © Alcatel-Lucent 2012 Page 39 See who is online and who is on the phone Participate in video conferences Access conve

All Rights Reserved © Alcatel-Lucent 2012 Page 40 Video services provide the capability to offer video media as a complement to audio media fo

All Rights Reserved © Alcatel-Lucent 2012 Page 5 3 The Communication Architecture The starting point for the Alcatel-Lucent communications sol

All Rights Reserved © Alcatel-Lucent 2012 Page 41 – Ad hoc conferencing (immediate or on the fly): this is an unscheduled conference which r

All Rights Reserved © Alcatel-Lucent 2012 Page 42 The conference is still reusable using the same access code For Meet me, scheduled confere

All Rights Reserved © Alcatel-Lucent 2012 Page 43 The CPU consumption is greater than peer to peer video and Switched presence, and so specifi

All Rights Reserved © Alcatel-Lucent 2012 Page 44 Hardware-agnostic and easy to deliver thanks to a pure software solution: Provides seamles

All Rights Reserved © Alcatel-Lucent 2012 Page 45 4.4 Mobility solutions 4.4.1 On Site mobility 4.4.1.1 Introduction No matter what the size

All Rights Reserved © Alcatel-Lucent 2012 Page 46 A product line of DECT and VoWLAN radio base stations covering all requirements in terms of

All Rights Reserved © Alcatel-Lucent 2012 Page 47 Users regularly connected from their office may need to recover their telephone environment w

All Rights Reserved © Alcatel-Lucent 2012 Page 48 Waiting call consultation Call Park/Retrieve Do not disturb Wake up/Appointment remin

All Rights Reserved © Alcatel-Lucent 2012 Page 49 The lightweight OmniTouch 8118/8128 WLAN Handset are extremely simple to use, require minima

All Rights Reserved © Alcatel-Lucent 2012 Page 50 Direct RTP between two sites (OT8118 & OT8128) In a Site to Site configuration, a call b

All Rights Reserved © Alcatel-Lucent 2012 Page 6 The update solution is based on an OmniPCX Enterprise server that can be equipped with all ty

All Rights Reserved © Alcatel-Lucent 2012 Page 51 The topology has to be studied in order to ensure enough bandwidth for voice communication.

All Rights Reserved © Alcatel-Lucent 2012 Page 52 Alcatel-Lucent DECT products offer optimized base stations: Intelligent Base Station (IBS)

All Rights Reserved © Alcatel-Lucent 2012 Page 53 from one base station to another. To cover a site, radio base stations, connected to the Omni

All Rights Reserved © Alcatel-Lucent 2012 Page 54 – Reduced Long distance and international phone charges 4.4.3 The Free Desktop Environment

All Rights Reserved © Alcatel-Lucent 2012 Page 55 5 Customer interaction 5.1.1 Attendant Services The Alcatel-Lucent OmniPCX Enterprise Commu

All Rights Reserved © Alcatel-Lucent 2012 Page 56 IP desktop attendant softphone The Alcatel-Lucent IP desktop attendant Softphone runs on a co

All Rights Reserved © Alcatel-Lucent 2012 Page 57 Alcatel-Lucent 4059 IP attendant console or An Alcatel-Lucent 4059 Extended Edition attendan

All Rights Reserved © Alcatel-Lucent 2012 Page 58 The Alcatel-Lucent 4059 Extended Edition Attendant Console is a new design of the 4059 IP app

All Rights Reserved © Alcatel-Lucent 2012 Page 59 may also be used to assist attendants when there are too many simultaneous calls. In all case

All Rights Reserved © Alcatel-Lucent 2012 Page 60 needs related to voice communications. Alcatel-Lucent OmniTouch Contact Center - Standard Edi

All Rights Reserved © Alcatel-Lucent 2012 Page 7 Architecture The Full IP solution is based on an OmniPCX Enterprise server that can be equipp

All Rights Reserved © Alcatel-Lucent 2012 Page 61 6 Unified management Telecom managers need flexible network management tools to deal with th

All Rights Reserved © Alcatel-Lucent 2012 Page 62 Manage and control convergence OmniVista 8770 1.0 provides tracking of Voice over IP calls,

All Rights Reserved © Alcatel-Lucent 2012 Page 63 7 A high level of availability The network requirements of each client are defined by the ba

All Rights Reserved © Alcatel-Lucent 2012 Page 64 Alcatel-Lucent OmniTouch Contact Center - Standard Edition solution except CCoutbound solut

All Rights Reserved © Alcatel-Lucent 2012 Page 65 The communication server monitors the links to each media gateway using a polling dialog. An

All Rights Reserved © Alcatel-Lucent 2012 Page 66 The PCS can rescue SIP phones and SIP trunk groups (SIP trunking), provided the SIP devices (

All Rights Reserved © Alcatel-Lucent 2012 Page 67 8 Security solutions Securing communications for all voice and data applications as well as

All Rights Reserved © Alcatel-Lucent 2012 Page 68 Once the voice and data fabric are secured and appropriate fine grained controls are in place

All Rights Reserved © Alcatel-Lucent 2012 Page 69 Network access control can be achieved by looking at several categories of solutions. Starti

All Rights Reserved © Alcatel-Lucent 2012 Page 70 Many enterprises today have employees that spend much of their working hours outside the ent

All Rights Reserved © Alcatel-Lucent 2012 Page 8 Centralization of telephone subscriptions (PSTN lines shared by all the sites) Elimination

All Rights Reserved © Alcatel-Lucent 2012 Page 71 9 Hotel/hospital management The hospitality offer is based on OmniPCX Enterprise hardware an

All Rights Reserved © Alcatel-Lucent 2012 Page 72 o Voicemail & Message handling, etc 9.1 Overview of available services Room occupanc

All Rights Reserved © Alcatel-Lucent 2012 Page 73 9.2 Alcatel-Lucent compatibility with other hospitality software The Alcatel-Lucent Hospital

All Rights Reserved © Alcatel-Lucent 2012 Page 74 The telephone screen can be customised to accentuate the company services or to show externa

All Rights Reserved © Alcatel-Lucent 2012 Page 75 communications system. Note: The Alcatel-Lucent OmniPCX Enterprise Communication Server requi

All Rights Reserved © Alcatel-Lucent 2012 Page 76 Embedded skins for the 8082 My IC Phone

All Rights Reserved © Alcatel-Lucent 2012 Page 77 10 Service Offerings at a glance Enterprise Services Overview For optimal system integratio

All Rights Reserved © Alcatel-Lucent 2012 Page 78 Consult & Design Business and solutions consulting Proof of concept Architecture

All Rights Reserved © Alcatel-Lucent 2012 Page 79 Business Contact This intelligent call routing application automatically directs callers to

All Rights Reserved © Alcatel-Lucent 2012 Page 80 11 To conclude We are pleased with your interest. Alcatel-Lucent Enterprise products offered

All Rights Reserved © Alcatel-Lucent 2012 Page 9 3.4 Configuration for small branch offices To equip a small branch office, you need only conn

All Rights Reserved © Alcatel-Lucent 2012 Page 81 12 Annexes End of document

All Rights Reserved © Alcatel-Lucent 2012 Page 10 3.5 Configuration for mid-sized branch offices This configuration is based on a media gatewa