Alcatel ONE TOUCH User Manual Page 20

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38 39
•Acts of god such as inclement weather, lightning, power
surges, fire, humidity, infiltration of liquids or foods,
chemical products, download of files, crash, high voltage,
corrosion, oxidation;
•Removal or altering of the wireless device’s event labels
or serial numbers (IMEI);
•Damage from exposure to water or other liquids,
moisture, humidity, excessive temperatures or extreme
environmental conditions, sand, excess dust and any
condition outside the operating guidelines;
•Defects in appearance, cosmetic, decorative or structural
items such as framing and non-operative parts;
•Damage as result of physical abuse regardless of cause.
There are no express warranties, whether written, oral
or implied, other than this printed limited warranty or
the mandatory warranty provided by your jurisdiction. In
no event shall TCT Mobile (US), Inc. or any of its affiliates
be liable for incidental or consequential damages of any
nature whatsoever, including but not limited to commercial
loss, to the full extent those damages can be disclaimed by
law. Some states do not allow the exclusion or limitation
of incidental or consequential damages, or limitation
of the duration of implied warranties, so the preceding
limitations or exclusions may not apply to you.
How to obtain Support: Contact the customer care
center by calling (888) 841-5371 or going to http://www.
alcatelonetouch.com/ca-en/. We have placed many self-
help tools that may help you to isolate the problem and
eliminate the need to send your wireless device in for
service. In the case that your wireless device is no longer
covered by this limited warranty due to time or condition
we have other options that you may utilize.
LIMITED WARRANTY
TCT Mobile (US), Inc. warrants to the original retail
purchaser of this wireless device that should this product or
part thereof during normal consumer usage and condition
be proven to be defective in material or workmanship that
results in product failure within the first twelve (12) months
from the date of purchase as shown on your original sales
receipt from an authorized sales agent. Such defect(s) will
be repaired or replaced (with new or rebuilt parts) at the
company’s option without charge for parts or labor directly
related to the defect(s).
Batteries, power adapters, and other accessories sold
as in box items are also warranted against defects and
workmanship that results in product failure within the
first six (6) months period from the date of purchase as
shown on your original sales receipt. Such defect(s) will
be repaired or replaced (with new or rebuilt parts) at the
company’s option without charge for parts or labor directly
related to the defect(s).
The limited warranty for your wireless device will be voided
if any of the following conditions occur:
•Non-compliance with the instructions for use or
installation, or with technical and safety standards
applicable in the geographical area where your phone
is used;
•Connection to any equipment not supplied or not
recommended by TCT Mobile (US), Inc.;
•Modification or repair performed by individuals not
authorized by TCT Mobile (US), Inc. or its affiliates;
•Changes to the device operating system by the user or
third party applications;
IP4508_A392A_QG_Eng_USA_CA_Videotron_20140322.indd 38-39 2014/3/22 15:13:38
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