Alcatel OmniPCX User Manual

ARCHITECTS OF AN INTERNET WORLDAlcatel Premium Reflexes™Alcatel OmniPCX OfficeAlcatel Easy Reflexes™

Getting to know your Easy telephoneGetting to know your Easy telephone10iTelephoneAudio keysLoudspeaker:to share a conversationto reduce loudspeaker o

11Installing the programmable key label11HowA printed label is supplied with the terminal. This should be installed beneath the programmable keys.1. I

12Using your telephone112Other1.1Making or answering a call without lifting the receiver (hands free) * * Premium REFLEXES telephone only.line key (in

13Using your telephone113Usi1.2Making an outside call• Making a call:1.3Making an internal call“Outside line” keynumber requiredtells you the status o

141141.4Calling your correspondent by name (company directory)• If name is OK :• If name is not OK :you can refine the search by adding more character

15Using your telephone115Usi* Enter a letter: the keys on the numeric keypad also correspond to letters which are displayed when you press the key.*a

161161.5Calling from your personal directory1.6Calling from the common directoryYour terminal has access to a common directory of outside numbers.the

17Using your telephone117Usi1.7Receiving a call• To answer:1.8Filtering calls using the voice mailboxThis service lets you filter incoming calls to yo

118• When you receive a call :1.10Temporarily storing a number to call againyo u hear the me ssage left b y your callername or number of the callerh

19Using your telephone119Usi• Redialling the stored number:1.11Requesting automatic callback if internal number is busy• Cancelling callback request:“

2User guide2howThank you for choosing one of our Reflexes, range of telephones, and for your confidence in AlcatelYour digital telephone offers you al

201201.12Answering an internal call in intercom mode *You can answer without lifting the receiver. When you receive an internal call, your telephone r

21Using your telephone121Usi1.14Making an ISDN call• To correct the number:• To send the call:• Sending a subaddress :You may have to add a four-digit

221221.15Hiding your identity (ISDN call)When you call an internal or an outside ISDN number, your number is automatically sent.You can hide your iden

23Using your telephone123Usi1.17Activating the loudspeaker during a conversation (receiver lifted)1.18Mute, so that your correspondent cannot hear you

24During your communication224Other2.1Calling a second person during a conversation• To cancel your second call and recover the first:If you make an e

25During your communication225Dur2.2Answering a second call during a conversation• A second correspondent is trying to call you:• To recover your firs

26226• If the number receiving the transfer answers:You can also transfer your call immediately, without waiting for the number to answer, using eithe

27During your communication227Dur2.5Three-way conference with internal and/or external correspondents (conference)During a conversation, another call

282282.6Placing a call on hold (hold)• Exclusive hold:During a conversation, you wish to place the call on hold and recover it later, on the same tele

29During your communication229Dur2.7Placing an outside call on hold (parking)You can place an outside call on hold and recover the call on another tel

3How to use this guide ?3howThese symbols can be supplemented by small icons or text. All default or customized function codes are given in the table

302302.8Getting information about camped-on calls• Another call is received:• You wish to take the call immediately:during a conversation, you hear a

31During your communication231Dur2.9Intrusion into an internal conversationYour correspondent’s line is busy. If the number is not “protected” and if

32Sharing332Other3.1Receiving supervised call ringingTo receive the special ringing for calls to another number:3.2Answering a general bellWhen the op

33Sharing333Sha3.3Filtering calls for 'manager/secretary' groupsSystem configuration allows “manager/secretary” groups to be formed, so that

343343.4Call pick-upYou hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone.•

35Sharing335Sha3.5Answering briefly in place of the operatorOutside calls to the operator will ring on your telephone and you can answer the call:• Ca

363363.7Hunting groups• Hunting group call:Certain numbers can form a hunting group and can be called by dialling the group number.• Temporary exit fr

37Sharing337Sha3.8Calling an internal correspondent on his/her pagerThe number called does not answer and you know that the person called has a pager:

383383.10Sending a written message to an internal correspondentmessage number called enter the first letters of the namefirst message in list (max. 27

39Sharing339Sha• If selected message has to be completed:enter appropriate dataerase entry send selected messageOn Easy REFLEXES telephones: use appro

4Contents4TocGetting to know your Premium telephone. . . p.8Getting to know your Easy telephone . . . . . . . p.101.Using your telephone . . . .

40340• The 27 standard messages are shown below:1 Call me back 15 Meeting on ___ (*) 2 Call me back tomorrow 16 Meeting on ___ at _:_ (*) 3 Call me

41Sharing341Sha3.11Send a voice message copydisplay number of new and old messagespersonal code select message to copycopy messageNumber to be calledc

423423.12Sending a recorded message to a number / a distribution listpersonal codecorrespondent’s no. or list no.correspondent’s name or list nameappl

43Sharing343Sha3.13Broadcasting a message on the loudspeakers of a station groupA message not requiring an answer can be broadcast on the loudspeakers

443443.15Allocating an outside lineIf authorised, you can transfer an outside line to another terminal, thus enabling that person to make an outside c

45Keep in touch445Other4.1Selecting calls to be divertedWhen a diversion is applied, you can select the types of call to be diverted: outside, interna

464464.2Diverting calls to another number (immediate diversion)The number can be your home, portable or car phone, voice message or an internal extens

47Keep in touch447Ke4.3Diverting your calls to your voice message serviceprogrammed key or code for type of diversion requirednumber of message servic

484484.4Activate/disable the personal assistantpersonal assistant display statuspersonal assistantto activate personal assistantto deactivate personal

49Keep in touch449Ke4.5Personal assistant : reaching you with one number onlypersonal assistant select type of diversiondial number of a colleague or

5Contents52.During your communication . . . . . . . . . . . . . . p.242.1 Calling a second person during a conversation . . . . . . . p.242.2 An

504504.6Diverting calls to your pagerCallers will thus be able to contact you while you are moving around the company:“Divert to paging” programmed ke

51Keep in touch451Ke4.7Forwarding your calls from the receiving terminal (“Follow me”)• You wish to receive your calls in your present location:Use th

524524.9Diverting all group callsYou can divert all your group calls to another internal number:4.10When you return, cancel all diversionsA diversion

53Keep in touch453Ke4.11Diverting calls when your line is busy (divert if busy)“Divert if busy” programmed key or function codenumber receiving divers

544544.12Do not disturbYou can make your terminal temporarily unavailable for all calls.“Do not disturb” programmed key or function code“Do not distur

55Keep in touch455Ke4.13When you return, consult recorded messagesThe light indicates that messages have been received.personal codedisplay number of

564564.14Leaving a recorded message for internal callersYou can leave a message on your terminal which will be displayed on the screen of the terminal

57Keep in touch457Ke4.15Consulting written messagesThe light indicates that messages have been received.* Calling the person back automatically erases

58458On Easy REFLEXES telephones: use the preprogrammed key to access the “Message” function:erase message displayedLONGPRESS

59Managing your charges559Other5.1Charging your calls directly to business accountsYou can charge the cost of your outside calls to business account n

6Contents64.Keep in touch . . . . . . . . . . . . . . . . . . . . . . . . . . . p.454.1 Selecting calls to be diverted . . . . . . . . . . . . . .

60560• At the end of the call, you are called back and you can:5.3Charging the cost of an outside call to your company *If authorised, when travelling

61Your telephone fits your needs661Other6.1Initializing your voice mailboxLight flashesenter your personal code then record your name according to voi

626626.2Customising your voice greetingYou can replace the greeting message by a personal message.6.3Modifying your personal codeYour personal code is

63Your telephone fits your needs663Yo6.4Selecting ringer tune and adjusting volumeYou can select your ringer tune (choice of 8) and adjust the volume

646646.5Adjusting screen brightnessscreen brightness icon is displayedconsecutive presses exitLevels of brightness are scaled from 4 to 16.

65Your telephone fits your needs665Yo6.6Selecting language6.7Programming direct call keysoptions Langselecting the language (key 1 or 2)applypress pro

666666.8Programming your personal directory• On Easy REFLEXES telephones:directory number (0 to 9)current name is displayederase current nameenter new

67Your telephone fits your needs667Yo* Enter a name : the keys on the numeric keypad also have letters which can be displayed by consecutive presses.*

686686.9Programming an appointment reminder• To programme a temporary appointment reminder (one callback within the next 24 hours):• To programme a pe

69Your telephone fits your needs669Yo• At the programmed time, your telephone rings:• To cancel your reminder request:6.10Identify the terminal you ar

7Contents76.Your telephone fits your needs . . . . . . . . . . . . p.616.1 Initializing your voice mailbox. . . . . . . . . . . . . . . . . . . . .

706706.11Broadcasting background music on your loudspeakerYou can broadcast background music on the loudspeaker of your telephone (depending on config

71Your telephone fits your needs671Yo6.12Locking your terminalThis service enables you to prevent any outside calls from being made and prevent any ch

72Guarantee and clauses72howtocIndependently of the legal warranty that covers this appliance, it is guaranteed for 1 year, parts and labour, counting

Getting to know your Premium telephoneGetting to know your Premium telephone8TelephoneTo check or modify your key programming.Calling from your person

9Telephoney programming.irectoryLight indicating messages received.Access the various mail services.Transfer call to another terminal.Alphabetic keyp