Alcatel Idol Mini User Manual Page 70

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The sound quality of the calls is poor
You can adjust the volume during a call by pressing the Volume Up/
Down key.
Check the network strength
.
Make sure that the receiver, connector or speaker on your phone is
clean.
I am unable to use the features described in the manual
Check with your operator to make sure that your subscription includes
this service.
Make sure this feature does not require an ALCATEL ONETOUCH
accessory.
When I select a number from my contacts, the number cannot
be dialled
Make sure that you have correctly recorded the number in your file.
Make sure that you have selected the country prefix when calling a
foreign country.
I am unable to add a contact in my contacts
Make sure that your SIM card contacts are not full; delete some files or
save the files in the phone contacts (i.e. your professional or personal
directories).
My callers are unable to leave messages on my voicemail
Contact your network operator to check service availability.
I cannot access my voicemail
Make sure your operator’s voicemail number is correctly entered in
"Voicemail number".
Try later if the network is busy.
I am unable to send and receive MMS
Check your phone memory availability as it might be full.
Contact your network operator to check service availability and check
MMS parameters (see "4.1.3 Adjust message settings").
Verify the server center number or your MMS profile with your
operator.
The server center may be swamped, try again later.
SIM card PIN locked
Contact your network operator to obtain the PUK code (Personal
Unblocking Key).
I am unable to connect my phone to my computer
Check that your USB driver is installed properly.
Open the Notification panel to check if the Android Manager Agent has
been activated.
Check that you have marked the checkbox of USB debugging.
Check that your computer meets the requirements for ALCATEL ONE
TOUCH Android Manager installation.
Make sure that you’re using the right cable from the box.
I am unable to download new files
Make sure there is sufficient phone memory for your download.
Select the internal SD card as the location to store downloaded files.
Check your subscription status with your operator.
The phone cannot be detected by others via Bluetooth
Make sure that Bluetooth is turned on and your phone is visible to other
users (see "6.3 Connecting to Bluetooth devices").
Make sure that the two phones are within Bluetooth’s detection range.
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