Alcatel Idol 3 6039 A User Manual download pdf (Page 19)

36 37

Disclaimer

There may be certain differences between the user manual description

and the mobile phone’s operation, depending on the software release of

your mobile phone or specific operator services.

TCT Mobile shall not be held legally responsible for such differences, if

any, nor for their potential consequences, which responsibility shall be

borne by the operator exclusively.

TCT Mobile Inc� Warranty

TCT Mobile Inc. warrants to the original retail purchaser of this

wireless device that should this product or part thereof during normal

consumer usage and condition be proven to be defective in material

or workmanship that results in product failure within the first twelve

(12) months from the date of purchase as shown on your original sales

receipt from an authorized sales agent. Such defect(s) will be repaired

or replaced (with new or rebuilt parts) at the company’s option without

charge for parts or labor directly related to the defect(s).

Batteries, power adapters, and other accessories sold as in box items are

also warranted against defects and workmanship that results in product

failure within the first six (6) months period from the date of purchase

as shown on your original sales receipt. Such defect(s) will be repaired

or replaced (with new or rebuilt parts) at the company’s option without

charge for parts or labor directly related to the defect(s).

The limited warranty for your wireless device will be voided if any of the

following conditions occur:

• Non-compliance with the instructions for use or installation, or

with technical and safety standards applicable in the geographical

area where your phone is used;

• Connection to any equipment not supplied or not recommended

by TCT Mobile Inc.;

• Modification or repair performed by individuals not authorized by

TCT Mobile Inc. or its affiliates;

• Changes to the device operating system by the user or third party

applications;

• Acts of god such as inclement weather, lightning, power surges,

fire, humidity, infiltration of liquids or foods, chemical products,

download of files, crash, high voltage, corrosion, oxidation;

• Removal or altering of the wireless device’s event labels or serial

numbers (IMEI);

• Damage from exposure to water or other liquids, moisture,

humidity, excessive temperatures or extreme environmental

conditions, sand, excess dust and any condition outside the

operating guidelines;

• Rooted devices

• Damage as result of physical abuse regardless of cause

There are no express warranties, whether written, oral or implied,

other than this printed limited warranty or the mandatory warranty

provided by your jurisdiction. In no event shall TCT Mobile Inc. or any

of its affiliates be liable for incidental or consequential damages of any

nature whatsoever, including but not limited to commercial loss, to the

full extent those damages can be disclaimed by law. Some states do not

allow the exclusion or limitation of incidental or consequential damages,

or limitation of the duration of implied warranties, so the preceding

limitations or exclusions may not apply to you.

How to obtain Support: Contact the customer care center by calling

855-368-0829 or going to (http://www.alcatelonetouch.com/usa/). We

have placed many self-help tools that may help you to isolate the problem

and eliminate the need to send your wireless device in for service. In

the case that your wireless device is no longer covered by this limited

warranty due to time or condition, you may utilize our out of warranty

repair options.

How to obtain Hardware Service within the terms of this warranty:

Create a user profile (alcatel.finetw.com) and then create an RMA for

the defective device. Ship the device with a copy of the original proof

of purchase (e.g. original copy of the dated bill of sale, invoice) with the

owner’s return address (No PO Boxes accepted), wireless carrier’s name,

alternate daytime phone number, and email address with a complete

problem description. Only ship the device. Do not ship the SIM card,

memory cards, or any other accessories such as the power adapter. You

must properly package and ship the wireless device to the repair center.

TCT Mobile Inc. is not responsible for devices that do not arrive at the

service center or are damaged in transit. Insurance is recommended

with proof of delivery. Upon receipt, the service center will verify the

warranty conditions, repair, and return your device to the address

provided in the RMA.

Idol3-4.7_6039A_US_QG_20150420.indd 36-37 2015/4/20 18:22:19

1 2 ... 14 15 16 17 18 19 20 21 22

Comments to this Manuals

No comments

Alcatel Idol 3 6039 A User Manual Page 19

Comments to this Manuals

Related products and manuals for Mobile phones Alcatel Idol 3 6039 A