Alcatel IP Touch 4038 User Manual

Alcatel-Lucent OmniPCX EnterpriseCommunication ServerAlcatel-Lucent IP Touch 4068 PhoneAlcatel-Lucent IP Touch 4038 PhoneAlcatel-Lucent 4039 Digital P

Using your telephone102Other2.1Making a call• If the internal or outside number does not reply:dial the number for your calllift the receivernumber re

Using your telephone1122.4Activating the loudspeaker during a call (receiver lifted) - Speaker.2.5Calling your party by name (company directory)*Name

Using your telephone122• List of last callers:• Erase the list of unanswered calls2.10Requesting automatic callback if internal number is busy2.11Answ

During a call133Other3.1Making a second call during a callDuring a call, you can call a second person (consultation call):• Other methods for calling

During a call1433.4Transferring a call• To transfer your call to another number:3.5Three-way conference with internal and/or external parties (confere

During a call153• Common hold:to recover your call on any telephone in your system.Recover the call on hold from any telephone:3.9Parking a callYou ca

Sharing164Other4.1Answering a night or a general bell When the attendant is absent, outside calls to the attendant are indicated by a general be

Sharing174• Temporary exit from your hunt group:• Return into your group:reach the 'Menu' pageyour group numberreach the 'Menu' pa

Sharing1844.7Calling a party on his/her loudspeaker Your internal party does not answer. If authorized, you can remotely activate your party’s phone:4

Sharing1944.10Sending a recorded message to a number/a distribution list4.11Broadcasting a message on the loudspeakers of a station groupA message not

Keeping in touch205Other5.1Diverting calls to another number (immediate forwarding)The number can be your home, cell or mobile, voice message, or an i

Keeping in touch2155.7Cancelling all forwardings5.8Cancelling a specific forwarding5.9Diverting calls when your line is busy (forward if busy)Callers

Keeping in touch2255.12Consulting written messagesThe light indicates that messages have been received.number of messages receivedDisplay shows name o

Managing your charges236Other6.1Charging your calls directly to business accounts You can charge the cost of your outside calls to business accoun

Programming your telephone247Other7.1Initializing your voice mailbox7.2Customizing your voice greetingYou can replace the greeting message by a person

Programming your telephone2577.5Adjusting the audio featuresT Choose the tune:T Adjusting the ringer volume:T Activate/deactivate silent mode:T Activa

Programming your telephone2677.8Selecting language7.9Program the keys for the Main page or the add-on moduleYou can program call numbers and features

Programming your telephone277• To cancel your reminder request:The 'Appointment programmed' icon disappears from the welcome page.7.12Identi

Programming your telephone2877.17Modify the associated numberThe associated number can be a phone set number, the voice mail number or the pager numbe

Programming your telephone297• Off-hook/On-hook and Volume/Mute keys:7.22Installing a Bluetooth® Wireless Technology headset (matching) - Alcatel-Luce

User manual3IntroductionThank you for choosing a telephone from the Alcatel-Lucent IP Touch 4038/4068 & 4039 Digital Phone range manufactured by A

ACD : Poste agent/Poste superviseur308Other8.1Poste agentA call centre solution allows optimum distribution of calls to agents according to their avai

ACD : Poste agent/Poste superviseur3188.5Poste superviseurThe supervisor is an agent who has been assigned additional rights. In particular, he can as

Compliance32howtocIndependently of the legal warranty that covers this appliance, it is guaranteed for 1 year, parts and labour, counting from the dat

Contents5TocGetting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 61.Description of the screens and Blue

Getting to know your telephone6Receiver(possibility of a wireless handset - Blue-tooth® - Alcatel-Lucent IP Touch 4068 Phone only)Socket for connectin

Description of the screens and Bluetooth® handset17Other1.1Welcome screensMenu page: Main page: Info page:Time and status iconDateCall forwarding icon

Description of the screens and Bluetooth® handset811.2Call management screenDate Incoming call icon Time and status iconCall holding icon Call in prog

Description of the screens and Bluetooth® handset911.4IP Touch Bluetooth® Wireless handset (Only available on Alcatel-Lucent IP Touch 4068 Phone set)O